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Monthly Archives: June 2010
Apple’s official statement is that there are no problems with the iPhone 4 antenna, and here’s some leaked information from their AppleCare program regarding antenna issues:
1. Keep all of the positioning statements in the BN handy – your tone when delivering this information is important.
a. The iPhone 4’s wireless performance is the best we have ever shipped. Our testing shows that iPhone 4’s overall antenna performance is better than iPhone 3GS.
b. Gripping almost any mobile phone in certain places will reduce its reception. This is true of the iPhone 4, the iPhone 3GS, and many other phones we have tested. It is a fact of life in the wireless world.
c. If you are experiencing this on your iPhone 3GS, avoid covering the bottom-right side with your hand.
d. If you are experiencing this on your iPhone 4, avoid covering the black strip in the lower-left corner of the metal band.
e. The use of a case or Bumper that is made out of rubber or plastic may improve wireless performance by keeping your hand from directly covering these areas.
2. Do not perform warranty service. Use the positioning above for any customer questions or concerns.
3. Don’t forget YOU STILL NEED to probe and troubleshoot. If a customer calls about their reception while the phone is sitting on a table (not being held) it is not the metal band.
4. ONLY escalate if the issue exists when the phone is not held AND you cannot resolve it.
5. We ARE NOT appeasing customers with free bumpers – DON’T promise a free bumper to customers.
Looks like Apple is taking the antenna problems with the iPhone 4 really serious as they now are recruiting an Antenna Engineer.
Responsibilities: Define and implement antenna system architecture to optimize the radiation performance for wireless portable devices. The candidate should be able to design antennas suitable for wireless handheld devices with excellent radiation performance, including TRP, TIS, SAR, and EMC. Work closely with other RF and antenna design engineers, mechanical and industrial designers, and EMC engineers to integrate the antenna design in our products. The candidate will be expected to performance radiation performance measurements, create test plans, execute them, publish test reports, provide feedback to the other design engineers, and lead some of the manufacturing of antenna.
As you know the iPhone 4 is using the smaller ‘micro sim’ card and at least in Sweden it’s currently hard to get hold of these as iPhone (and iPad) are some of the first units that only can be used with the micro sim. But there’s a solution to that. By using a micro sim cutter you can convert your sim to a micro sim in just a few seconds. You can get the micro sim cutter for $25.
iPhone 4 on Flickr [brando.com]
Yesterday only 50 users uploaded 294 photos shot with an iPhone 4 on Flickr. But, the quality is extremely good and it will not take too long until the iPhone 4 is the most popular iPhone model on Flickr. It’s so much more ‘camera’ than the iPhone 3GS, just take a look at some of these photos.
iPhone 4 on Flickr [flickr.com]
This guy has made a short movie featuring all of his Apple computers – lots of them! It’s quite interesting to see how ugly they were at some point, especially the big, bulky beige ones.
Source: The Apple Museum – 30 years in 2 minutes [macmd.com]
Pivot Power is one of the nicest power strips I have seen so far. It’s clever design makes it possible to adjust the form and bend it into circular, semi-circular, and zig zag shapes. The Strip was designed by Quirky’s community members in just one week! More information and images inside.
This movie is created entirely using an iPhone 4. Quite impressive don’t you think? It’s directed by Michael Koerbel. Via Feber.se.
We just got the news that Apple have sold over 1.7 Million of it’s iPhone 4 through Saturday, June 26 – 3 days after the launch. Amazing, this makes iPhone 4 the most successful product launch in Apple’s history.
Abbas over at Tnerd shot a nice video with his iPhone 4 during the weekend. it’ll show you what kind of quality you can except. If you’d ask me I think it looks really great, a bit on the shaky side though.
It looks like the iPhone 4 is sold out everywhere and currently you have to wait 3 weeks to get hold of one. According to DigitalTrends.com analysts have estimated that Apple sold between 1 and 1.5 million units during the launch day. Those iPhone 4 production lines are veeery busy at the moment since more countries are expecting to get the phone in July…
iPhone 4 [store.apple.com/us]