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Simple ways AI can empower customer touchpoints in Insurance

Reading Time: 4 minutes Did you know that 77% of Insurance industry executives in a recent survey indicated they are in some stage of adopting AI in their value chain (Conning Inc, 2024)? In today’s fast-paced world, providing a personalized customer experience has never been more critical.



Authors

Volker Lainer

Volker Lainer is Head of Connections, ESG and Regulatory Affairs at GoldenSource. He is responsible for supporting GoldenSource’s global client base run their businesses on trusted data and efficiently meet their regulatory demands. Most recently, Volker has spearheaded the company’s ESG Impact solution, helping clients to make sense of and operationalize the varied data required […]


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Augmented decision intelligence + limitless cloud scale = pharma’s success playbook

Reading Time: 2 minutes Cloud technologies have now become a must in the pharmaceutical industry. Leading life-sciences companies are discovering the potency of cloud data in enabling analytics, shrinking innovation cycles, and standardizing processes across global operations, among other benefits. For example, Moderna delivered its first clinical batch of its COVID-19 vaccine candidate to the US National Institutes of Health for Phase I trial only 42 days after the initial sequencing of the virus by using cloud technology.